General Terms & Conditions

1. General

 1.1. Agri-Distributors (hereafter “Outfitters 4 Africa”) is a private company registered in South Africa.

1.2. Outfitters 4 Africa is not responsible for typographical errors. Outfitters 4 Africa reserves the right to cancel any order you have placed if there was a typographical error on any of the Outfitters 4 Africa stores concerning the pricing or availability of any item you ordered when you placed the order.

1.3. Outfitters 4 Africa reserves the right to change the terms and conditions of sale of any of the Outfitters 4 Africa stores at any time.

1.4. Outfitters 4 Africa may make changes to any products or services offered at any of the Outfitters 4 Africa stores, or to the applicable prices for any such products or services, at any time, without notice. The information provided at any of the Outfitters 4 Africa stores with respect to products and services may be out of date, and Outfitters 4 Africa makes no commitment to update the information provided at any of the Outfitters 4 Africa stores with respect to such products and services.

 1.5. Outfitters 4 Africa reserves the right to do any of the following, at any time, without notice:

 1.5.1 to modify, suspend or terminate operation of or access to any of the Outfitters 4 Africa stores, or to any portion of any of the Outfitters 4 Africa stores, for any reason;

1.5.2 to modify or change any of the Outfitters 4 Africa stores, or any portion of the Outfitters 4 Africa stores, and any applicable policies or terms;

1.5.3 and to interrupt the operation of any of the Outfitters 4 Africa stores, or any portion of the Outfitters 4 Africa stores, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

1.6. It is the sole responsibility of the Customer to determine that the goods or services ordered from any of the Outfitters 4 Africa stores are suitable for the purpose of intended use.

1.7. The risk of damage to or destruction of goods is passed to the Customer on taking physical possession, or by means of signature of the delivery receipt upon delivery to the Customer or the Customer’s nominated representative and the Customer undertakes to insure the goods fully.

1.8. To the extent permitted by law, all sales at any of the Outfitters 4 Africa stores are governed by South African law, without giving effect to its conflict of law provisions.

1.9. The Customer acknowledges all copyrights and shall not duplicate copyrighted material under any circumstances.

1.10. It is the duty of the Customer to return any defective goods to the premises of Outfitters 4 Africa, at the Customer’s own expense, and in line with our Refund Policy.

1.11. Any order is subject to cancellation by Outfitters 4 Africa due to force majeure from any clause beyond the control of Outfitters 4 Africa, including (without restricting this clause to these instances): inability to secure labour, power, materials or supplies, or by reason of an act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.

1.12. All guarantees are immediately null-and-void should any equipment or product be tampered with or should the seals on it be broken by anyone, or should there be any signs of abuse, or should the goods be operated outside the Manufacturer’s specifications.

1.12.1 Unless specifically authorised in writing by any particular manufacturer, the use of reloaded or remanufactured ammunition in firearms is considered outside the Manufacturer’s specifications.

1.13. Under no circumstances will Outfitters 4 Africa be liable for any consequential or indirect damages or loss of profit or for any Delictual liability of any nature whatsoever.

1.14. Under no circumstances will Outfitters 4 Africa be liable for any damage rising from any misuse or abuse of the goods.

1.15. Any printout of computer evidence tendered by Outfitters 4 Africa shall be admissible evidence and no party shall object to the admissibility of such evidence purely on grounds that such evidence is computer evidence.

1.16. All goods supplied by Outfitters 4 Africa remain the property of Outfitters 4 Africa until such goods have been fully paid for, and such payment be verified as successfully received in the company bank account.

1.17. No Outfitters 4 Africa employee or agent has the authority to vary any of the Outfitters 4 Africa store’s policies or the terms and conditions governing any sale.

 1.18. Staff members are not allowed to alter any pricing, or to offer any form of discount to a customer.

 1.19. All quotations are valid only for 7 days, and only while stock lasts.

 1.20. Stock is only reserved against full payment or against receipt of an agreed deposit where such agreement is also stated in writing.

1.21. If any of the aforementioned policies are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such policy shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of the policy, so that the policies shall remain in full force and effect.

1.22. Outfitters 4 Africa’s failure to insist on or enforce strict performance of these policies shall not be construed as a waiver by Outfitters 4 Africa of any provision or any right it has to enforce these policies, nor shall any course of conduct between Outfitters 4 Africa and you or any other party be deemed to modify any provision of these policies.

1.23. The Customer shall be liable to Outfitters 4 Africa for all legal expenses (including collection fees) on the attorney own client scale incurred by Outfitters 4 Africa in the event of:

 1.23.1 any default by the Customer, or

 1.23.2 any litigation in regard to the validity and enforce-ability of this agreement.

 1.24. The Customer will also be liable for any collection or valuation fees incurred.

 1.25. These policies shall not be interpreted or construed to confer any rights or remedies on any third parties.

1.26. By interacting in any way on any of the Outfitters 4 Africa stores or websites, or by placing an order on any of the Outfitters 4 Africa stores, the Customer warrants that he/she:

 1.26.1 has made himself/herself fully aware of these terms,

 1.26.3 fully understands these terms, and

 1.26.3 accepts these terms.

2. Indemnity

 2.1. By making use of any of our services, or by purchasing any of our products, or by entering the retail shop, you agree to indemnify and hold Outfitters 4 Africa retail store, Outfitters 4 Africa CC, and its respective members, employees, agents, suppliers, information or service providers harmless from, and against any and all claims, liability, losses, costs and expenses incurred in connection with any use of products, services or information made available here.

Pricing Policy

1. Pricing

1.1 The prices of products advertised for sale on the site are as set out on the site.  Errors and omissions excepted (E&OE). All prices are in (ZAR) Rand, inclusive of VAT at the current rates, excluding delivery charges. Delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available. Prices and delivery charges displayed are valid and effective only in South Africa.

1.2 In the unlikely event that the price of an item has been incorrectly advertised on the Site, we will usually contact you to ask whether you wish to proceed with your order at the correct price. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel your order and any monies collected by us from you will be refunded in full.  We will not be obliged to supply products at the incorrect price.

Payment Options

1. Cash

1.1 Outfitters 4 Africa accepts cash payments.

1.2 Cash payments in South African Rand may be made at our retail shop; goods are immediately available.

1.3 Cash payments in South African Rand may also be paid directly into our bank account, details below.

1.3.1 Goods are released for dispatch once the funds reflect in our bank account.

1.3.2 Please e-mail your proof of payment (PoP) to us at sales@outfitters4africa.co.za

2. EFT

2.1 Outfitters 4 Africa accepts payment via Electronic Funds Transfer (EFT) directly into our bank account, details below.

2.1.1 Goods are released for dispatch once the funds reflect in our bank account.

2.1.2 Please e-mail your proof of payment (PoP) to us at sales@outfitters4africa.co.za

3. Credit and Debit Cards

3.1 Outfitters 4 Africa offers secure on-line shopping; our site is secured with a reputable SSL Certificate.

3.2 We accept all 3D Secured MasterCard and VISA credit and debit cards. Please ensure your card is 3D Secure.

3.3 Outfitters 4 Africa does not accept other charge cards, like Buy Aid, American Express, Diners Club, etc.

3.4 Card payments are processed on our secure site via ______, a registered payment gateway with ________ Bank.

3.5 Our system notifies us of all successful payments, so goods are released for dispatch immediately.

4. Other Payment Options

4.1 If you feel the need for other payment options, please contact us with your requirements. We will assess the viability and affordability of implementing any new services.

5. Our Bank Account Details

5.1 Account Holder: Outfitters 4 Africa

5.2 Current Account Number:

5.3 South Africa

5.5 SWIFT Code:

Refund, Repair & Return Policy

You can shop at Outfitters 4 Africa with confidence! Should you be dissatisfied with your purchase for any reason, you can return it to us for refund, exchange or repair under the following conditions.

1. Complete Satisfaction

1.1. We offer a full refund of a purchased product, provided that this product:

1.1.1 is still in its original packaging in a sale-able condition,

1.1.2 has not been damaged in any way,

1.1.3 is unused,

1.1.4 was purchased not more than 90 days ago, and

1.1.5 is accompanied by the relevant invoice.

1.2 There are some exceptions and limitations. These product types are non-refundable:

1.2.1 Any product that has been modified in any way from its original form or size.

1.2.2 Clothing and footwear.

1.2.3 Consumable products.

1.2.4 Discounted, clearance or “voetstoots” products (excluding quantity discounts).

1.2.5 Gift cards.

1.2.6 Services, including where appointments were missed without reasonable notice.

1.2.7 Shipping, both to and from the Customer when initiated or requested by the Customer.

1.2.8 Special / custom orders; see our separate policy related to Backorders and Special Orders.

1.3 Some returned items, notably firearms and ammunition, are subject to a restocking fee.

1.3.1 See our separate Terms for Firearm Sales.

1.3.2 See our separate Terms for Ammunition Sales.

1.4 We offer Customers the option of paying a deposit to secure a place on the waiting list for certain products that we normally stock. This deposit is not refundable but may be converted to store credit should the landed item not meet the customer’s expectations.

2. Defective Products

2.1 At our sole discretion and within their various warranty periods, we will attempt to repair or replace defective products.

2.1.1 Should repair or direct replacement not be possible, we may offer the Customer a similar or equivalent product. Any price adjustment will be made, whether requiring refund by Outfitters 4 Africa or pay-in by the Customer.

2.1.2 Any products defective within their warranty periods that cannot be repaired, replaced or exchanged may be refunded in full or converted to store credit.

3. Shipping

3.1 Shipping is for the Customer’s account when initiated or requested by the Customer, including purchases, returns (for repair, exchange or refund) and replacements.

3.1.1 In the unlikely event that Outfitters 4 Africa supplied an incorrect item from what was listed on the invoice, Outfitters 4 Africa will ship the correct item to the Customer and arrange for the return of the incorrect item at no charge to the Customer.

3.2 Should it be necessary to return an item to the manufacturer for repair, the shipping costs to and from the manufacturer is also for the Customer’s account. These costs would be quoted first and require written / e-mailed confirmation from the Customer.

Policy for Back-orders & Special Orders

These terms are related to all back-orders, custom or special orders placed on our e-commerce shops, as well as in our retail shops. In the event that we do not have a specific product in stock, we may be willing to import / obtain any (legal) product on behalf of a customer, on these terms:

1.1 Our efforts to obtain a product will commence on confirmed receipt of your deposit payment.

1.2 Your payment is considered a deposit only and is by no means the full and final payment.

1.3 You, the Customer, accepts and understands that there are numerous factors influencing the final pricing of a specially imported product, including but not limited to forex and currency fluctuations, seasonal increases, physical and volumetric parcel size charges, duties and levies, handling fees and many more.

1.4 Special and custom orders are very difficult to determine the lead time. We will make all effort to obtain the product as quickly as possible; however, we will not be able to commit to a specific delivery date at time of order.

1.5 It is the sole responsibility of the Customer to determine that the goods or services ordered are suitable for the purpose of intended use.

1.6 Special / custom orders are NOT refundable.

1.7 Special / custom orders can NOT be cancelled.

1.8 Once your specially ordered product arrives, we will create your final invoice for payment. Your product will be dispatched as soon as we receive your proof of payment.

1.9 In the event that we may have sourced and landed the product for cheaper than originally anticipated (for whatever reason), we will make the amount that the Customer over-paid available as store credit on our e-commerce shop, or in our retail shop.

1.10 Specially imported products may carry specific product warranties and guarantees in the country of origin that may or may not apply in South Africa. In the event of a warranty issue, we will fully assist the Customer in trying to resolve the matter; however, all costs related to it will be for the Customer’s account.

1.11 Errors and omissions excepted (E&OE).

Terms for Ammunition Sales

1. Outfitters 4 Africa sells quality ammunition procured from various suppliers and licensed manufacturers. Nevertheless, the following are relevant issues:

1.1 It is known that not all ammunition is well suited to all firearms and that semi-automatic firearms may not function reliably with all ammunition, even though of the correct calibre.

1.2 It is the Customer’s sole responsibility to determine that any ammunition supplied by Outfitters 4 Africa is compatible with their particular firearm(s).

1.3 Ammunition may degrade over time, a process exacerbated by fluctuations in temperature and moisture.

2. Outfitters 4 Africa encourages qualifying Customers to buy ammunition in bulk, through quantity discounts, and wishes to offer Customers peace-of-mind with these purchases. Within 90 days of purchase, should you find that any ammunition you bought from us is unsuitable for your firearm(s):

2.1 We will gladly exchange any unused, unopened, undamaged boxes of ammunition for alternative brands, weights, shapes or options.

2.1.1 Several “Boxes” are normally included in a “case lot”, when buying in bulk.

2.1.2 It is acceptable to return unopened “case lots”, and/or unopened “boxes” of ammunition.

2.1.3 Loose cartridges and/or partial boxes cannot be accepted for return.

2.2 When offering the Customer alternative ammunition, the exchange will be made on a value for value basis and not quantity for quantity.

2.2.1 The customer may accept a different quantity of the alternate ammunition to closely match the value of the returned ammunition.

2.3 Any price adjustment will be made, whether requiring refund by Outfitters 4 Africa or pay-in by the Customer.

2.4 In line with our policy on Back-orders and Special Orders, special orders and/or custom orders of ammunition are NOT refundable and can NOT be cancelled.

2.4.1 Special orders refer to ammunition brands, calibers, weights, shapes, etc. that Outfitters 4 Africa does not normally stock, and that you request us to procure for you.

2.4.2 Custom orders refer to ammunition that you request us to procure for you from a commercial ammunition manufacturer where this ammunition has been loaded to your specifications, whether or not Outfitters 4 Africa has assisted, consulted or advised in these specifications.

2.5 The Firearms Control Act (FCA) limits or restricts the quantity of ammunition that a person may possess.

2.5.1 Outfitters 4 Africa will only supply ammunition to the holder of a valid firearm license where the licensed firearm is suitable to discharge said ammunition.

2.5.2 Unless you are a “dedicated person”, Outfitters 4 Africa will supply a maximum of 200 cartridges against any particular license issued under the FCA.

3. Outfitters 4 Africa is not responsible for any damages or injury sustained through using ammunition supplied by Outfitters 4 Africa but will gladly assist Customers in addressing such claims with the applicable manufacturer.

Terms for Firearm Sales

1. All firearms are sold for the full purchase price and the full purchase price is payable up front.

1.1 Any special orders (not in stock at Outfitters 4 Africa) require payment in full, or as agreed, before Outfitters 4 Africa will, or will make arrangements to, procure said firearm.

1.2 Should any other payment terms be agreed between the parties; Outfitters 4 Africa may increase the advertised price appropriately (typically 5%).

1.3 The purchase price includes one SAPS 271 license application form and one temporary authorisation (if the latter is requested at the time of purchase).

1.3.1 Additional forms, duplicate copies or reprints, including temporary authorisations, attract an additional charge.

2. Ownership of the firearm passes to the Purchaser with full payment of the purchase price and upon the firearm being taken into stock at Outfitters 4 Africa. Outfitters 4 Africa will only hand the firearm over upon presentation of a legally issued firearm license or permit and the licensee paying any outstanding storage fees.

2.1 Outfitters 4 Africa will not charge any storage fees while license applications are pending, for a period of up to 12 calendar months commencing on the first of the month in which the firearm was purchased.

2.2 Outfitters 4 Africa may levy storage fees thereafter at their prevailing rate, and as amended annually.

3. Outfitters 4 Africa stores all firearms at the owner’s risk in a SAPS approved safe or strong room conforming to SABS standards.

3.1 Outfitters 4 Africa personnel will make all reasonable attempts to ensure that firearms are safely and securely stored, and that they are maintained in a good condition.

3.2 Please note that firearms are not insured.

3.3 Since firearms may be stored off site, customers must advise Outfitters 4 Africa of license approval at least 5 working days prior to collecting a firearm.

4. In the event that a firearm purchase is cancelled for whatever reason, Outfitters 4 Africa undertakes to assist the owner in selling the firearm under conditions agreed between the parties at that time.

4.1 Notwithstanding this, Outfitters 4 Africa may refund the purchase price of normally-stocked firearms, less a 20% restocking fee.

4.2 Notwithstanding this, should a license application be denied for whatever reason, and a subsequent appeal also fails, Outfitters 4 Africa may refund the purchase price of normally-stocked firearms, less a 10% restocking fee.

4.3 The Customer must supply documentary proof that the license application has not been submitted, or that the license application has been officially cancelled, or that the license application was denied by the SAPS (e.g. the refusal letter)

4.4 Outfitters 4 Africa reserves the right to recover costs (such as storage fees, maintenance, etc.) against said sale before transferring ownership or possession to any other party, although the initial purchaser remains ultimately liable for such amounts.

Shipping Policy

1. Outfitters 4 Africa offers free shipping for orders of more than R1,000, except for orders that include targets and target stands, firearms and other restricted goods (ammunition and primers).
2. Orders of less than R 1,000 will be charged at courier rates, except for orders that include targets and target stands, firearms and other restricted goods (ammunition and primers).
3. Targets and target stands are shipped with RAM Couriers, and shipping cost is added to the order sub-total.
4. Restricted goods (ammunition and primers) are shipped with RAM Couriers, and shipping cost is added to the order sub-total.
5. Firearms are shipped with RAM Couriers, but this is quoted separately and not included in online shipping quotes.
6. Propellant may not be shipped by courier.
7. Self-collect and own courier collection are available at no charge.

SHIPPING TIPS

Contact Outfitters 4 Africa at 044 050 0480 if you have any questions about shipping. We are happy to assist, even after you have placed your order and paid. We can fix it!